SHIPPING POLICY

Please read the following information before placing your order.

ORDER PROCESSING

Orders are normally processed within 1–2 business days.

Orders placed on weekends or public holidays will begin processing on the next business day.

During launches, campaigns and holidays, processing may take longer than usual. We always work to dispatch your order as quickly as possible.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

FREE STANDARD SHIPPING

We offer free standard shipping on all orders.

If additional delivery options are available, the shipping methods and any applicable charges will be displayed at checkout.

DELIVERY WITHIN SWEDEN

Estimated standard delivery time is 1–3 business days after dispatch.

Order processing time is additional to the delivery estimate. Delivery times may vary depending on the carrier and your location.

INTERNATIONAL DELIVERY

We ship to selected international destinations. Available delivery options and estimated delivery times are displayed at checkout.

Order processing time is additional to the delivery estimate.

For deliveries outside the EU, customs duties, import taxes and local fees may apply unless otherwise stated at checkout. These charges are the responsibility of the recipient.

Customs processing may extend delivery times.

TRACKING YOUR ORDER

Use the tracking link in your shipping confirmation email to follow your parcel.

Tracking information may take some time to update after dispatch. If you have questions about your delivery, please contact our customer service team.

DELAYED OR MISSING DELIVERIES

Delivery times are estimates and cannot be guaranteed.

If your order is delayed, appears to be lost or is marked as delivered but has not arrived, please contact customer service so we can investigate with the carrier.

This does not affect your statutory rights regarding delivery.

INCORRECT SHIPPING DETAILS

Please check your shipping address and contact details carefully before completing your purchase.

If you notice an error, contact customer service as soon as possible. We will do our best to update your details, but changes may not be possible once your order has been dispatched.

UNCOLLECTED PACKAGES

Please collect your parcel within the time specified by the carrier.

A €15 fee may apply to uncollected packages to cover shipping and handling costs, where permitted by applicable law.

Leaving a parcel uncollected does not automatically notify us that you wish to cancel your purchase. Please contact customer service if you wish to cancel or exercise your right of withdrawal.

FREE RETURNS & SIZE EXCHANGES

We offer free returns and free size exchanges when you use the prepaid return label provided through our Return & Exchange Portal.

Eligible items can be returned within 30 days of receiving your order, subject to our Return & Exchange Policy.

Please read our Return & Exchange Policy  for full details on eligibility, discounted items, refunds and your statutory right of withdrawal.