We currently do not offer free returns. In the case of a return, a return fee of SEK 49 is added.
A return item must always be sent back with its label, folded back in the original bag and of course in an unused condition without make-up and deodorant stains.
We have a 30-day right of return with full right of return, counted from the date of your order.
We strive to become more environmentally conscious and make more environmentally friendly choices. Be sure to think through your purchase, both before and after.
We have a processing time of up to 14 working days for returns and after we have received your goods you will receive a confirmation in your email.
If you have paid for the order with a gift card, this will be refunded in the first place when you make a return. The rest of the amount is corrected against a bank card or invoice as long as it is returned within 30 days.
Keep in mind that if you choose Klarna invoice, this will either be adjusted or refunded. If you pay by bank card, it may take a couple of banking days before you get the money back.
We are not obliged to refund a product that does not reach us. Be sure to save your receipt when submitting your return.
Do you want to change to a new size? Contact firstname.lastname@example.org and indicate which item(s) and sizes you want to exchange for. Send your exchange back as a return and we will make a new order which we will send out to you. No return costs are added. If we are unable to make the exchange due to an out-of-stock item, you will receive a refund instead.